In disputes arising from consumer transactions we assess the rights and obligations of consumers, sellers and providers against the contract, payment records, electronic correspondence and other evidence.
- Disputes over defective goods and defective services
- Consumer loans, credit cards and banking transactions
- Distance contracts, the right of withdrawal and subscription relationships
- Disputes over pre-paid housing, timeshare and package tours
- Assessment of unfair terms in consumer contracts
- Claims for refund, rescission, termination, replacement and compensation
- Consumer arbitration committee, consumer court and administrative application procedures